IT Systems & Security Specialist II

Valid8 Financial, Inc.; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Valid8 Financial, Inc. seeks an experienced IT Specialist II to provide advanced technical support, manage critical IT infrastructure, and support security initiatives that ensure reliable, efficient technology operations.

The role bridges frontline IT support and systems administration, owning complex issues, supporting infrastructure and security projects, and contributing to IT improvements across the organization.

Qualifications

• 5–8 years of IT support, IT operations, or similar technical IT role.
• Proficient in Microsoft 365 / Office 365 administration and support.
• Active Directory user, group, computer, and access management.
• Windows 10/11 endpoint administration and troubleshooting.
• Knowledge of audit-oriented documentation and security practices.

Responsibilities

• Escalation point for complex desktop, laptop, and endpoint incidents.
• Resolve advanced technical issues affecting multiple users, systems, or locations.
• Manage hardware lifecycle including deployment, replacement, and asset management.
• Support endpoint management, software deployment, patching, and compliance.

Skills

Customer & stakeholder communication

Advanced troubleshooting

Endpoint administration

Endpoint management

Active Directory / Identity management

Security awareness

Education

CompTIA Security+

Microsoft role-based certifications

Tools

ServiceDesk Plus

Endpoint Central

Azure AD / Entra ID

Palo Alto firewall

HPE/Aruba switching

Job description

Valid8 Financial, Inc. seeks an experienced IT Specialist II to provide advanced technical support, manage critical IT infrastructure, and support security initiatives that ensure reliable, efficient technology operations.

The role bridges frontline IT support and systems administration, owning complex issues, supporting infrastructure and security projects, and contributing to IT improvements across the organization.