IT Systems & Support Specialist: Enterprise IT & Security

Florida Atlantic University; Boca Raton (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Excellent benefits package

Paid time off

Education scholarship program

Job summary

Florida Atlantic University in Boca Raton seeks an IT Systems and Support Specialist to manage servers, VMs, AD/Intune, and information security. You will support day-to-day operations, backup, and disaster recovery, while ensuring HIPAA/HITECH compliance across clinical and educational IT environments.

You will provide frontline Help Desk support for desktops and mobile devices, assist with Office 365 and SharePoint, and create documentation for knowledge bases.

Qualifications

• Bachelor's degree or an associate's degree with related experience.
• ,

Responsibilities

• Provide day-to-day administration and operational support for servers, systems, and applications.
• Configure, deploy, and maintain servers, virtual machines, and network storage systems.
• Perform troubleshooting for servers, networks, and enterprise systems; assist with planning major information systems.
• Manage Active Directory and Intune: user/group management, device provisioning, scripting, deployment, and updates.
• Conduct weekly MDM audits to ensure device compliance; remediate non-compliant devices.
• Support information security initiatives and conduct system audits (HIPAA/HITECH).
• Manage access controls, software licensing, printer systems, and ListServ.
• Serve as technical consultant for infra, security, MDM, and educational technologies.
• Create and maintain technical documentation; liaise with Central IT, hospitals, external partners.

Skills

Customer service

Communication skills

Scripting languages

Office 365

Windows

macOS

iOS

Android

Education

Bachelor's degree

Associate's degree

Two years related experience

Tools

Active Directory

Entra

Intune

JAMF

VMware

Hyper-V

KVM

Veeam

CrashPlan

Office 365

SharePoint

Job description

Florida Atlantic University in Boca Raton seeks an IT Systems and Support Specialist to manage servers, VMs, AD/Intune, and information security. You will support day-to-day operations, backup, and disaster recovery, while ensuring HIPAA/HITECH compliance across clinical and educational IT environments.

You will provide frontline Help Desk support for desktops and mobile devices, assist with Office 365 and SharePoint, and create documentation for knowledge bases.