IT Systems Support Engineer — Mentorship & Growth

Prolec-GE Waukesha,Inc; Goldsboro (TX); On-site; USD 72,000 - 84,000; Full time

Job summary

The IT Technical Support Specialist at Prolec-GE Waukesha, Inc in Goldsboro, NC is responsible for designing, organizing, modifying and supporting corporate computer hardware and software systems. The role includes mentoring teammates and accelerating their development while quickly acquiring new skills and following company policies.

Key duties include administering servers, workstations, printers, and licenses; performing O365 administration; managing accounts and inventories; and supporting

Qualifications

• Associate or BS in Computer Science
• 3–5 years IT experience
• Strong troubleshooting and documenting skills

Responsibilities

• Administer servers, workstations, printers, devices and software deployments
• O365 administration and user account management
• Maintain inventory and asset listing of IT equipment
• Support network security, maintenance and upgrades
• Learn new technologies to support business processes
• Configure authentication and directory services
• Evaluate system performance and reliability
• Provide support for PHP, C#, HTML, XML, and MS SQL Server

Skills

Independent work

Troubleshooting

Documentation

Teamwork

Communication

Problem solving

Adaptability

Ability to learn

Customer support

Education

BS in Computer Science

Associate in CS

Tools

VMware

MS SQL Server

Windows Server

O365

HTML

C#

PHP

Job description

The IT Technical Support Specialist at Prolec-GE Waukesha, Inc in Goldsboro, NC is responsible for designing, organizing, modifying and supporting corporate computer hardware and software systems. The role includes mentoring teammates and accelerating their development while quickly acquiring new skills and following company policies.

Key duties include administering servers, workstations, printers, and licenses; performing O365 administration; managing accounts and inventories; and supporting