IT Support & Systems Specialist — O365, Servers, Mentoring

Prolec Energy; Goldsboro (NC); On-site; USD 72,000 - 84,000; Full time

Job summary

Prolec GE, now part of the GE Vernova group, is seeking an IT Technical Support Specialist in Goldsboro, NC. The role designs, organizes, and supports corporate computer systems and serves as a mentor to teammates, with opportunities to learn new technologies and contribute to policy compliance.

Responsibilities include administering servers, O365, and IT assets, while maintaining security and preparing for future upgrades to support business processes.

Qualifications

• Associate or BS in Computer Science or 3–5 years’ related experience.
• Professional or personal experience with web or application programming is a plus.
• Ability to work independently, anticipate issues.
• Extensive knowledge of operating systems and applications, as well as hardware and software troubleshooting.
• Strong problem-solving abilities.
• Strong willingness to document processes and solutions.
• Ability to work well under pressure with multiple demands.
• Excellent teamwork and communication skills.

Responsibilities

• Administer servers, workstations, printers, desk phones, smartphones, software deployment, security updates, wireless networks, switches, and patching.
• O365 Administration
• Plan future implementations, migrations, and integrations with attention to detail.
• Set up and manage user accounts, permissions, access rights and software licenses/subscriptions.
• Maintain accurate inventory and asset listing of IT Equipment.
• Assist with and document network software, hardware, and system security maintenance.
• Learn new technologies to research, recommend, schedule, and perform upgrades.
• Configure authentication and directory services.

Skills

Problem solving

Teamwork

Communication

Independence

Documentation

Troubleshooting

Education

Associate or BS in Computer Science

Tools

PHP

C#

HTML

XML

MS SQL Server

VMware

Windows Server

Job description

Prolec GE, now part of the GE Vernova group, is seeking an IT Technical Support Specialist in Goldsboro, NC. The role designs, organizes, and supports corporate computer systems and serves as a mentor to teammates, with opportunities to learn new technologies and contribute to policy compliance.

Responsibilities include administering servers, O365, and IT assets, while maintaining security and preparing for future upgrades to support business processes.