IT Systems Specialist: Cloud, Security & Server Expert

RXinsider LTD.; Easton (Northampton County); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Retirement plan with company match

Employer-paid disability

Bonus opportunity

Job summary

Follett Products, LLC is hiring a Systems Specialist to support and manage IT systems at our Easton location. The role emphasizes server administration, monitoring, and deployment of IT solutions across hardware, software, and security domains.

You will work with internal teams and external vendors to maintain IT resiliency. Qualified candidates will have a Bachelor's in computer technology or equivalent, 5+ years' experience, and strong collaboration and problem-solving skills.

Qualifications

• Bachelor's degree in computer technology or equivalent education/experience.
• 5+ years of IT experience.
• Microsoft certification preferred.
• Experience with hosting and cloud providers.
• Experience on IT-related projects in cross-functional teams.
• Strong interpersonal and communication skills.
• Self-motivated and able to multitask.

Responsibilities

• Assists with the daily administration of a server environment.
• Monitors system performance and diagnoses issues for deployment of solutions.
• Installs upgrades, patches, and new applications/equipment.
• Acts as point of contact for server, hardware, and software support.
• Troubleshoots and repairs enterprise end-user systems and devices.
• Builds and configures PC/server hardware and software.
• Maintains troubleshooting logs and interactions in internal tools.
• Liaises with Microsoft, Dell, Apple support for vendor issues.
• Assists in disaster recovery planning and testing.
• Supports documentation and internal IT policies.

Skills

Interpersonal communication

Multitasking

Analytical thinking

Problem-solving

Self-motivation

Education

Bachelor's degree in computer technology

Tools

M365

Active Directory

Group Policies

PowerShell

Windows Server

Zebra

GoTo

Rubrik

SQL

ESXi

Meraki

OneDrive

DocLink

PDQ

PRTG

Job description

Follett Products, LLC is hiring a Systems Specialist to support and manage IT systems at our Easton location. The role emphasizes server administration, monitoring, and deployment of IT solutions across hardware, software, and security domains.

You will work with internal teams and external vendors to maintain IT resiliency. Qualified candidates will have a Bachelor's in computer technology or equivalent, 5+ years' experience, and strong collaboration and problem-solving skills.