IT Systems & Network Support Technician II

Marvin-62abfd9; Baker City (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid parental leave

401(k) retirement savings match

Wellbeing account

Better Living Day

Annual profit sharing

Giving at Marvin

Brighter Days Fund

Job summary

Marvin is seeking an Information Systems Technician mentor to guide IS staff, work with IT management, and implement cost-effective technology solutions across the organization. You will participate in project development, incident resolution, and maintenance of network and endpoint devices.

The role includes providing direct end-user support, configuring devices, and assisting with security and infrastructure tasks. Marvin emphasizes employee benefits and a supportive, inclusive workplace.

Qualifications

• Associate degree in computer/network support and/or two years related experience or equivalent.
• Proficiency with Microsoft Windows-based clients and servers.
• Experience with networking devices, principals, and protocols.
• Experience with Microsoft Active Directory, DNS, DHCP.
• Knowledge of IT Infrastructure security.
• Training in scissor and boom lift for access to equipment.

Responsibilities

• Provide mentorship and direction to IS Technicians and support IT objectives.
• Assist in administration and support of Network and Systems Management.
• Assist in security and support of SharePoint site.
• Participate in IT project development, solution modeling, and execution.
• Log and resolve incidents as a Helpdesk member.
• Log labor and parts in the work order system and close IS tickets.
• Troubleshoot, repair, and maintain network equipment, servers, and endpoints.
• Provide on-site and remote end-user support via phone, email, and in person.
• Configure and install computers, printers, and network devices.

Skills

Windows proficiency

Office proficiency

Networking basics

Active Directory

DNS

DHCP

IT security basics

Lift training

Education

Associate degree in computer/network support

Tools

SharePoint

Job description

Marvin is seeking an Information Systems Technician mentor to guide IS staff, work with IT management, and implement cost-effective technology solutions across the organization. You will participate in project development, incident resolution, and maintenance of network and endpoint devices.

The role includes providing direct end-user support, configuring devices, and assisting with security and infrastructure tasks. Marvin emphasizes employee benefits and a supportive, inclusive workplace.