IT Systems & Help Desk Specialist

Mysuwanneeriver; Live Oak (FL); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Deferred compensation

Work-life balance

9 paid holidays

Generous vacation and sick leave

Paid parental leave

Medical, dental and vision insurance

Life and AD&D insurance

Long-term disability

Employee assistance program

Training and development resources

Advanced technologies

Zusammenfassung

Suwannee River Water Management District in Florida is seeking a Computer Systems Support Specialist to maintain and support all IT systems, endpoints, networks, and related hardware. The role includes troubleshooting, AD assistance, and disaster recovery planning.

Ongoing responsibilities cover AV support, inventory management, and procurement to ensure reliable district operations. The position offers comprehensive benefits and a starting salary across a defined pay range, commensurate with

Qualifikationen

• Associate degree from an accredited university in Computer Science, Computer Information Technology or related field.
• Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field preferred.
• Professional experience can substitute on a year-for-year basis for the required education.
• Strong troubleshooting and communication skills are required.
• CompTIA A+, Network+, or other IT certifications preferred.
• Valid driver’s license.

Aufgaben

• Oversee daily performance and maintenance of IT systems including Windows workstations/servers and network equipment.
• Ensure best security practices are implemented and assist with AD management.
• Provide responsive help desk support and document ticket resolutions.
• Assist with disaster recovery testing and maintenance agreements.
• Research and procure equipment, configure new systems, and assist with project priorities.

Kenntnisse

Troubleshooting

Communication

Ausbildung

Associate degree in Computer Science/related field

Bachelor's degree preferred in CS/IT/IS/related field

Tools

CompTIA A+

CompTIA Network+

Valid driver's license

Jobbeschreibung

Suwannee River Water Management District in Florida is seeking a Computer Systems Support Specialist to maintain and support all IT systems, endpoints, networks, and related hardware. The role includes troubleshooting, AD assistance, and disaster recovery planning.

Ongoing responsibilities cover AV support, inventory management, and procurement to ensure reliable district operations. The position offers comprehensive benefits and a starting salary across a defined pay range, commensurate with