IT Systems Specialist I — Help Desk & Windows Deployment

Second Avenue; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k

Paid Time Off

Paid Holidays

Employer Paid Disability Insurance

Job summary

A dynamic technology company is seeking an IT System Specialist in Tampa, FL. The candidate will provide technical support, manage core IT systems, and ensure optimal operations of technology infrastructure. Strong knowledge of networking and operating systems is required, along with 4+ years of relevant experience. This role offers comprehensive benefits including medical and dental insurance, 401k, and PTO.

Qualifications

• Strong knowledge of operating systems (Windows Server, Linux, macOS).
• Proficiency in managing Active Directory, DNS, DHCP.
• Solid understanding of networking protocols and network hardware.

Responsibilities

• Handle level 1 and level 2 technical issues.
• Maintain user requests via help-desk ticketing system.
• Create and maintain user access for core IT systems.

Skills

Operating systems knowledge

Networking protocols

Problem-solving abilities

Customer service focus

Education

4+ years of Desktop Support experience

A+ Certification (preferred)

Tools

TeamViewer

Microsoft Entra

Microsoft 365

Microsoft Autopilot

Job description

A dynamic technology company is seeking an IT System Specialist in Tampa, FL. The candidate will provide technical support, manage core IT systems, and ensure optimal operations of technology infrastructure. Strong knowledge of networking and operating systems is required, along with 4+ years of relevant experience. This role offers comprehensive benefits including medical and dental insurance, 401k, and PTO.