IT Systems Engineer – Onsite & Remote MSP

Entre Technology Services; Spokane (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology service provider based in Spokane is looking for an Engineer I/II/III to manage IT system integrity and coordinate projects. The role requires effective customer service skills, a knack for problem-solving, and extensive technical knowledge especially in Windows Server and network support. Ideal candidates will have 3-7 years in relevant experience and the ability to work both independently and collaboratively. A valid driver's license and on-call availability are also required.

Qualifications

• 3-7 years technical support experience.
• Experience with Windows Server administration and network management.
• Ability to lift 50+ pounds.

Responsibilities

• Provide reactive and proactive support for clients' IT issues.
• Document time accurately and manage service tickets.
• Lead and assist in IT projects.

Skills

Customer Service

Network Support

Server Administration

Technical Project Management

Solution Management

Firewall Administration

Network Troubleshooting

Problem Analysis

Software Installation

Remote Support Software

Education

High school diploma

Tools

Veeam

Hyper-V

VMware

AWS

Azure

Job description

A technology service provider based in Spokane is looking for an Engineer I/II/III to manage IT system integrity and coordinate projects. The role requires effective customer service skills, a knack for problem-solving, and extensive technical knowledge especially in Windows Server and network support. Ideal candidates will have 3-7 years in relevant experience and the ability to work both independently and collaboratively. A valid driver's license and on-call availability are also required.