IT Systems Engineer (Mobile Client Platform Engineer)

Anthropic; Washington; On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Health and dental insurance

Parental leave

Education stipend

Relocation support

Commuter benefits

Job summary

Anthropic is seeking a senior leader to design and scale a corporate-issued mobile device program across regions. You will own the platform decisions for Android and iOS management, bring up zero-touch enrollment, and ensure policy, compliance, and lifecycle coverage for the corporate fleet.

You will collaborate with security, procurement, and IT engineering to automate device provisioning, telemetry, and app distribution at scale while guiding cross-functional teams through complex multi-region

Qualifications

• Experience running global or multi-region mobile device programs.
• Strong written documentation practices and cross-team collaboration.
• Experience with Android device management and self-hosted MDM solutions.
• Experience with iOS device management: ABM/ADE, APNs, and certificate lifecycle.
• Proven ability to design and scale device programs across regions.

Responsibilities

• Design and implement a corporate-issued mobile device program across regions.
• Own global logistics for device provisioning, spares, and refresh cycles.
• Develop config-as-code pipelines for mobile policies and enrollment workflows.
• Lead zero-touch enrollment (ABM/ADE) and cross-platform deployment.
• Partner with security on device posture and travel devices for international trips.

Skills

MDM & EMM

Android device mgmt

iOS device mgmt

Swift

Python

Shell scripting

Terraform

GitOps

CI/CD

Telemetry

Device lifecycle automation

Communication

Education

Bachelor’s degree or equivalent

Tools

Jamf

Intune

Workspace ONE

Job description

Responsibilities

• The Endpoint team (Client Platform Engineering) manages the laptops and handsets every Anthropic employee works on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and every piece of configuration ships as code through pull requests, CI, staging, and a canary group
• Today the mobile side of the fleet is BYOD. This role exists to change that. You will design and implement a corporate-issued mobile device program (managed company phones and managed Apple accounts) in every region Anthropic operates in, and take it from early design to production
• The team is deliberately lean and runs with high autonomy. You’ll define what a corporate mobile program looks like at Anthropic and own the platform decisions that get it there
• Design the corporate-issued mobile device program: device standards, what we issue to whom, and how the program grows from a first region to everywhere Anthropic operates
• Own the global logistics of issuing hardware: procurement partners, regional coverage, spares, and refresh cycles
• Bring mobile configuration into the team’s config-as-code pipeline so mobile policies are reviewed, tested, and progressively rolled out like the rest of the fleet
• Build zero-touch enrollment: Apple Business Manager and ADE with managed Apple accounts on iOS, the zero-touch equivalent on Android, so a new phone works the first time without hands‑on setup
• Own policy, compliance, and device lifecycle for the corporate fleet, from issue to wipe
• Build telemetry on the corporate fleet: which devices are checking in, OS and patch state, drift between reported and actual state
• Own managed app distribution for mobile, from app approval through update rollout
• Partner with Corporate Security on device posture, device trust signals, and travel devices for international trips
• Decide how corporate‑issued and BYOD coexist, and own that boundary as the program rolls out

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office

Qualifications

• Excel at ambiguous problems that touch several teams at once
• Write clear documentation as a natural part of your workflow
• Have worked with Android device management and can hold your own in a mixed fleet
• Have run the infrastructure under an MDM, not just administered a SaaS console: a self-hosted MDM server, AWS, Terraform, and configuration that ships as code
• Have owned a global or multi-region mobile device program end to end, with 8+ years managing corporate fleets at thousands-of-devices scale
• Go deep on iOS device management: enrollment flows, Apple Business Manager and ADE, APNs and certificate lifecycle, declarative device management
• View IT Engineering as requiring product engineering rigor
• Treat device configuration as code and have moved past clicking in consoles
• Have built or launched a corporate device program, not just operated one, and can decide how it coexists with BYOD
• Communicate technical concepts clearly to any audience
• IOS and Android platform internals (depth on iOS, working knowledge of Android)
• Python and shell scripting
• Endpoint security fundamentals
• Running the infrastructure under an MDM (self-hosted servers, AWS GCP, Terraform)
• Modern MDM or UEM platforms (Jamf, Intune, Workspace ONE, or equivalent)
• Querying live device state at fleet scale
• GitOps and CI for configuration management
• Mobile device lifecycle automation (enrollment, policy, patching, app distribution)
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Have managed ChromeOS devices alongside a mobile fleet
• Have run a device program across multiple regions and dealt with the logistics that come with it
• Bring proficiency in Swift for building device tooling
• Have built automated, progressive rollout systems with promotion gated on telemetry
• Have used LLMs to automate operational work, or are excited to make Claude a teammate