IT Systems Analyst: Business Liaison & QA

Nicklaushealth; Miami (FL); Remote; USD 70,000 - 100,000; Full time

Job summary

Nicklaushealth seeks a Business Analyst/QA professional to bridge business needs with technical delivery in a healthcare setting. You will gather requirements, analyze processes, and translate them into actionable specifications while supporting quality assurance and user enablement.

Responsibilities include developing test plans, validating functionality, and assisting users with troubleshooting and adoption of new solutions. Strong communication and analytical skills are essential.

Qualifications

• Bachelor's Degree in Information Technology or equivalent experience.
• Minimum 5 years in an analyst role in healthcare or similar setting.

Responsibilities

• Gather requirements and liaison between stakeholders and technical teams.
• Develop end-to-end test plans and execute to ensure solution meets requirements.
• Provide first-level user support and assist with troubleshooting.

Skills

Business analysis

Quality assurance

Stakeholder management

Requirements engineering

Data analysis

Education

Bachelor's Degree in Information Technology

Master's degree preferred

Tools

Postman

Azure DevOps

SQL

SSMS

Scripting

Job description

Nicklaushealth seeks a Business Analyst/QA professional to bridge business needs with technical delivery in a healthcare setting. You will gather requirements, analyze processes, and translate them into actionable specifications while supporting quality assurance and user enablement.

Responsibilities include developing test plans, validating functionality, and assisting users with troubleshooting and adoption of new solutions. Strong communication and analytical skills are essential.