IT Systems Administrator – End-User & Network Support

Live AMC; Salt Lake City, Northern (UT, KY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health and Wellness Programs

401K with Employer Match

9 Paid Holidays

Referral Incentives

Bonus opportunities

Rent Discount Program

Professional Development Training

Comprehensive benefits package

Job summary

Apartment Management Consultants (AMC) is seeking a System Administrator to provide reliable IT support for on-site and remote employees in a fast-paced manufacturing environment. The role emphasizes customer service, strong communication, and problem solving while maintaining IT standards.

You will manage workstation imaging, OS/application deployment, asset inventory, and vendor coordination. Requires a 4+ year track record in systems administration and MS OS support, plus scripting or

Qualifications

• High School Diploma / GED required.
• Bachelor's degree in Information Systems or related technical degree/certificate preferred; or equivalent knowledge and experience.
• Minimum 4 year of proven systems administration and helpdesk support in Microsoft Operating Systems.
• Experience building workstation hardware standards and deploying operating systems and applications.
• Excellent working skills with Microsoft Office.
• Scripting or light programming.
• Remote Administration.
• Able to evaluate system performance and determine factors for improvement.
• Must be able to describe problems and their solutions to non-IT workers.
• Exceptional customer service and interpersonal skills; able to build and maintain rapport, and work effectively internal employees and with external contacts.
• Strong professional and business judgment with problem-solving, strategic-thinking, and critical-analysis ability; able to make effective decisions and execute an appropriate course of action that complies with IT requirements while supporting business objectives.
• High level of integrity and ethics, able to handle sensitive and proprietary information with discretion and confidentiality.
• Ability to remain calm under pressure and work to deadlines in a fast-paced manufacturing environment.
• Strong verbal and written communications; able to read, comprehend, and follow instructions and communicate promptly and professionally; able to speak, read, and write English fluently.
• Excellent attention to detail; time management, project management, and organizational skills.
• Working knowledge of general IT business principles, and best practices; current with relevant trends and applications.

Responsibilities

• Implement adjustments with as little downtime to the end-user as possible
• Provide effective and timely management, diagnosis, and resolution of day-to-day problems and support requests faced by onsite and remote employees and corresponding IT support requests ranging from normal technology and application issues to basic network troubleshooting and peripheral replacement
• Work with vendor support representatives and other IT staff, as appropriate, to determine and resolve technical problems
• Find and implement solutions to the more common issues as they arise and also train other technicians on how to implement
• Perform common administration tasks on workstations including updates to operating systems and applications and maintaining workstation security, availability, and performance
• Maintain and improve the asset inventory including workstations, peripherals and software licenses
• Assist to purchase and determine workstation hardware and peripheral requirements
• Install, configure, and troubleshoot Operating Systems and applications using efficient methods such as scripting and deployment tools to customize workstations according to departmental needs
• Create and maintain workstation images and imaging processes
• Prepare and set up desktop and laptop workstations along with peripherals and implement upgrades along with data migration
• Train users in the proper use of hardware and software which will include documentation and presentations
• Be prepared and quickly arrange repair for hardware replacement in occasion of hardware failure
• Additional duties as assigned

Skills

Customer service

Communication skills

Team collaboration

Microsoft Operating Systems

Scripting

Remote administration

Education

High School Diploma / GED

Bachelor's degree in Information Systems or related technical field

Job description

Apartment Management Consultants (AMC) is seeking a System Administrator to provide reliable IT support for on-site and remote employees in a fast-paced manufacturing environment. The role emphasizes customer service, strong communication, and problem solving while maintaining IT standards.

You will manage workstation imaging, OS/application deployment, asset inventory, and vendor coordination. Requires a 4+ year track record in systems administration and MS OS support, plus scripting or