IT System Administrator

eTeam; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

E-Team is seeking an IT System Administrator to provide day-to-day support for hardware and software across Windows and MacOS in Austin. On-site, 5 days a week, you’ll manage laptops, mobile devices and end-user provisioning.

You’ll handle asset and inventory management, software rollouts, documentation, and basic data centre tasks. Strong English communication and thorough troubleshooting are essential; occasional travel to another Austin office may be required.

Qualifications

• Provide day-to-day technical support to local and remote employees for hardware and software issues.
• Fully proficient with Windows and MacOS operating systems.
• Experience with supporting the Microsoft Office Suite, including Excel, OneNote, OneDrive and SharePoint.
• Excellent written and spoken English; ability to communicate technical information to non-technical personnel.

Responsibilities

• Assist in asset management, inventory management and shipping/receiving of hardware.
• Maintain passwords, data integrity and file system security for the desktop environment.
• Assist in maintenance of network equipment, phones, and teleconference equipment.
• Support the computer room and data centre operations.

Skills

Windows

MacOS

Office Suite

Excel

OneNote

OneDrive

SharePoint

Asset management

Inventory management

Troubleshooting

Documentation

Communication

English

Job description

Job Title: IT System Administrator

Location: Austin, TX 78746 - 100% On-site - 5 days per week in the Austin, TX office

Duration: 12 months contract

Job Description:

Provide day-to-day technical support to local and remote employees for hardware and software issues on their laptops and mobile devices. Windows and MAC, iPhone & Android. Assist in various IT functions such as hardware and software inventory and rolling out new systems to end users/groups. Maintains passwords, data integrity and file system security for the desktop environment. Manage asset management, inventory management and shipping and receipt of hardware. Assists in maintenance of network equipment, phones, and teleconference equipment. Assists in the support of the computer room and data centre operations arena. Excellent written and spoken English. Fully proficient with the Windows and MacOS operating systems. Experience with supporting the Microsoft Office Suite. Extensive experience with Excel, OneNote, OneDrive and SharePoint. Thorough understanding of pc computer hardware and efficient troubleshooting techniques. Documentation skills for creating instruction and documenting troubleshooting techniques and solutions for others to follow. Ability to communicate highly technical information to both technical and nontechnical personnel. High level of accountability and ability to perform detailed and technical initiatives from start to finish with minimal supervision.

Organization skills required.

Occasional optional travel to our additional office in Austin for support.