IT Support Technician – Windows & Networking

CU*Answers; Las Vegas (NV); On-site; USD 42,000 - 66,000; Full time

Job summary

CU*Answers is seeking a friendly IT support specialist in Las Vegas to provide first-tier technical support for computer and network hardware. You’ll assist with managed services technologies including firewalls, servers, and routers, and help implement new client installations and conversion projects.

You’ll support Windows Server and Desktop environments, assist with domain migrations and firewall installs, and perform routine system maintenance.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1–2 years of IT or technical support experience preferred.
• Knowledge of networking fundamentals (TCP/IP, subnetting, routing).
• Experience with Windows 10/11 and Windows Server environments.
• Familiarity with Active Directory and Exchange administration.
• Strong troubleshooting and documentation skills.
• Excellent communication and client service abilities.
• Attention to detail and ability to handle confidential information.

Responsibilities

• Provide first-tier technical support for computer and network hardware.
• Assist with managed services technologies including firewalls, servers, and routers
• Help implement new client installations and conversion projects
• Support Microsoft Windows Server and Desktop environments
• Assist with network projects such as domain migrations and firewall installs
• Perform routine system maintenance and administrative tasks
• Collaborate with internal teams to ensure exceptional client service

Skills

Networking fundamentals

Windows Server

Active Directory

Exchange administration

Troubleshooting

Documentation

Communication

Client service

Education

High School Diploma / GED

Tools

Windows 10/11

Job description

CU*Answers is seeking a friendly IT support specialist in Las Vegas to provide first-tier technical support for computer and network hardware. You’ll assist with managed services technologies including firewalls, servers, and routers, and help implement new client installations and conversion projects.

You’ll support Windows Server and Desktop environments, assist with domain migrations and firewall installs, and perform routine system maintenance.