IT Support Technician - Part-Time, On-Campus Atlanta

Georgia Tech; Atlanta (GA); On-site; USD 2,755,000 - 4,133,000; Part time

Job summary

Georgia Tech seeks a part-time IT Support Specialist to assist in installing, operating, and maintaining computer systems across campus. The role involves hardware and software tasks and close collaboration with faculty and staff to resolve issues and provide efficient user support.

The position emphasizes documenting processes, contributing to standard operating procedures, and maintaining a reliable computing environment within Georgia Tech’s dynamic campus community.

Qualifications

• Associate's Degree or equivalent combination of education and experience.
• Up to two years of related IT support experience.
• Knowledge of IT hardware/software installation and maintenance.

Responsibilities

• Install, maintain and upgrade workstation hardware and software.
• Analyze and resolve workstation, application, and server related problems.
• Update desktop software/applications; maintain documentation on installed applications.
• Provide users with assistance in working in specific applications.
• Participate in development of standard operating procedures.
• Perform other duties as assigned

Skills

IT hardware knowledge

IT software knowledge

Customer service

Documentation

Communication

Education

Associate's Degree or equivalent

Job description

Georgia Tech seeks a part-time IT Support Specialist to assist in installing, operating, and maintaining computer systems across campus. The role involves hardware and software tasks and close collaboration with faculty and staff to resolve issues and provide efficient user support.

The position emphasizes documenting processes, contributing to standard operating procedures, and maintaining a reliable computing environment within Georgia Tech’s dynamic campus community.