IT Support Technician (Mac/Windows) Onboarding & End-User Help

Venture Global LNG; Louisiana (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Venture Global LNG is looking for an Information Technology Technician in Louisiana to provide front-line technical support to employees. Responsibilities include troubleshooting hardware and software issues, fostering a customer-focused support environment, and aiding in employee onboarding and offboarding.

The ideal candidate will have a high school diploma, experience in a corporate tech setting, and should be proficient in both macOS and Windows systems. A collaborative team spirit is essential.

Qualifications

• Minimum of two years of experience providing help desk support.
• Experience supporting both macOS and Windows operating systems.
• Apple product and device certifications preferred.

Responsibilities

• Provide customer-focused technical support to employees.
• Diagnose and resolve hardware and software issues.
• Assist with employee onboarding and offboarding activities.

Skills

Technical support

Customer service

Problem-solving

Communication

Organizational skills

Education

High school diploma or equivalent

Associate degree in Information Technology or Computer Science

Tools

Microsoft Office

macOS

Windows

Job description

Venture Global LNG is looking for an Information Technology Technician in Louisiana to provide front-line technical support to employees. Responsibilities include troubleshooting hardware and software issues, fostering a customer-focused support environment, and aiding in employee onboarding and offboarding.

The ideal candidate will have a high school diploma, experience in a corporate tech setting, and should be proficient in both macOS and Windows systems. A collaborative team spirit is essential.