IT Support Technician II — Windows, Azure & Networking

adna; Lansing (MI); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401K with safe harbor

Generous PTO and Paid Holidays

Job summary

Adna in Lansing, Michigan is looking for an IT Support Specialist with at least 2 years of experience in a technical field. You will support various Microsoft applications and provide IT support for both Microsoft and Mac environments. The office fosters a collaborative culture with opportunities for some remote work.

We offer comprehensive medical benefits, 401K plans, and generous PTO. Candidates should have strong communication skills and be organized self-starters.

Qualifications

• Strong verbal and written communication skills.
• Ability to create understandable documentation.
• Experience with Microsoft technologies and some networking knowledge.

Responsibilities

• Provide IT support for both Microsoft and Mac environments.
• Support Microsoft technologies including Windows Server and Azure.
• Maintain and document system procedures.

Skills

IT support

Windows Desktop

Microsoft 365

TCP/IP networking knowledge

Problem-solving abilities

Education

2+ years of experience in a technical field

Tools

Active Directory

Microsoft Office Applications

Azure

Job description

Adna in Lansing, Michigan is looking for an IT Support Specialist with at least 2 years of experience in a technical field. You will support various Microsoft applications and provide IT support for both Microsoft and Mac environments. The office fosters a collaborative culture with opportunities for some remote work.

We offer comprehensive medical benefits, 401K plans, and generous PTO. Candidates should have strong communication skills and be organized self-starters.