IT Support Technician II: Elevate End-User Tech Support

Belcan Corporation; Englewood (CO); On-site; USD 38,572 - 44,083; Full time

Job summary

Belcan Corporation in Englewood, CO is seeking an IT Support Technician II to deliver hands-on desktop, network, and software support for employees. You will install, troubleshoot, and repair computers and related peripherals while ensuring reliable access to company systems.

The role emphasizes customer-focused service, clear communication with end users, and collaborating with team members to translate business needs into technical solutions.

Qualifications

• Associate's degree in a related field with 2+ years of relevant experience.
• Higher education may substitute for relevant experience.
• Relevant experience may be considered in lieu of required education.

Responsibilities

• Provide computer, hardware, and software support to employees.
• Install, troubleshoot, service, and repair desktop/laptop computers and network equipment.
• Investigate information, network, and communications needs and recommend software/hardware purchases.

Skills

Customer ownership

Team oriented

Written & verbal communication

Customer care

Translate needs to tech

IT standards knowledge

Hardware & software troubleshooting

Education

Associate's degree in related field

2+ years relevant experience

Job description

Belcan Corporation in Englewood, CO is seeking an IT Support Technician II to deliver hands-on desktop, network, and software support for employees. You will install, troubleshoot, and repair computers and related peripherals while ensuring reliable access to company systems.

The role emphasizes customer-focused service, clear communication with end users, and collaborating with team members to translate business needs into technical solutions.