IT Support Engineer II: Enterprise End-User & Security

Instant Teams; Denver (CO); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(K) with company match

Paid Parental Leave

Flexible leave options

Job summary

Instant Teams is looking for an IT Support Engineer II based in Denver, Colorado. This role involves providing responsive end-user support and handling advanced technical issues. Ideal candidates should possess strong troubleshooting skills in Windows and macOS, as well as solid networking fundamentals.

The position offers a collaborative work environment, comprehensive benefits including medical coverage, 401(K) match, and opportunities for innovation. Applicants must be able to obtain a U.S. Security Clearance.

Qualifications

• 3+ years enterprise technical support experience.
• Ability to obtain and maintain a U.S. Security Clearance.
• Strong knowledge of endpoint security practices.

Responsibilities

• Handle Tier 1/2 incidents involving advanced endpoint issues.
• Manage device imaging and deployment workflows.
• Coordinate with security and engineering teams.

Skills

Windows troubleshooting

macOS troubleshooting

Networking fundamentals

Scripting (PowerShell/Bash)

DNS/DHCP/VPN/Wi-Fi troubleshooting

Tools

Entra ID

Intune

JAMF

Job description

Instant Teams is looking for an IT Support Engineer II based in Denver, Colorado. This role involves providing responsive end-user support and handling advanced technical issues. Ideal candidates should possess strong troubleshooting skills in Windows and macOS, as well as solid networking fundamentals.

The position offers a collaborative work environment, comprehensive benefits including medical coverage, 401(K) match, and opportunities for innovation. Applicants must be able to obtain a U.S. Security Clearance.