IT Support Technician I

WebstaurantStore; United States; Hybrid; USD 38,000 - 52,000; Full time

Job summary

WebstaurantStore, a division of Clark Associates, is seeking motivated entry-level IT professionals to join our team in Tampa, FL. As an IT Support Technician, you’ll gain hands-on experience in a fast-paced environment, working alongside seasoned IT experts.

In this role, you’ll provide technical support to employees across the company, troubleshooting hardware, software, and network issues to keep operations running smoothly. Applicants must be able to commute to our Tampa, FL office.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Assist in troubleshooting and resolving hardware, software, and network issues.
• Create and manage user accounts and permissions.
• Assist with the setup and deployment of new equipment.
• Document and track support requests and resolutions.
• Participate in IT projects and contribute to their successful completion.
• Maintain a high level of customer service and professionalism.

Job description

Job Summary

WebstaurantStore, a division of Clark Associates, is seeking motivated entry-level IT professionals to join our team in Tampa, FL. As an IT Support Technician, you’ll gain hands-on experience in a fast-paced environment, working alongside seasoned IT experts. In this role, you’ll provide technical support to employees across the company, troubleshooting hardware, software, and network issues to keep operations running smoothly.

Applicants must be able to commute to our Tampa, FL office. A hybrid in-office/work from home schedule is available after an initial training period.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Assist in troubleshooting and resolving hardware, software, and network issues.
• Create and manage user accounts and permissions.
• Assist with the setup and deployment of new equipment.
• Document and track support requests and resolutions.
• Participate in IT projects and contribute to their successful completion.
• Maintain a high level of customer service and professionalism.