IT Support Technician - Hardware & Software (Onsite)

Vancouver Clinic; Vancouver (WA); On-site; USD 3,505,000 - 4,906,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Long-term disability

Health Savings Account

Flexible Spending Account

Employee assistance program

Supplemental benefits

Job summary

Vancouver Clinic in Vancouver, WA is seeking an entry-level IT Support Technician to join our on-site team at the Evergreen Administration Offices. You will troubleshoot hardware and software issues, deploy PCs, and coordinate with vendors to resolve warranty service items.

Ideal candidates have a high school diploma, at least one year of relevant experience, and familiarity with Windows imaging tools. A+ certification is strongly preferred; a valid driver's license is required.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of relevant work experience.
• Experience with technical hardware such as processors, memory, hard drives, NICs.
• A+ certification strongly preferred.
• Valid Driver’s License in good standing; driving record must meet Vancouver Clinic standards.

Responsibilities

• Troubleshoot and assist in the resolution of user reported hardware/software problems, and make repairs to computers/laptops/printers/communication connections.
• Build/deploy new PC/laptop/thin client hardware and software utilizing both approved Windows image tools and basic operating system media.
• Run basic diagnostic tests.
• Manage warranty/non-warranty service issues with third-party vendors.

Skills

Troubleshooting

Diagnostic tests

Vendor management

Hardware deployment

Customer service

Education

High school diploma or equivalent

Tools

Windows imaging tools

Job description

Vancouver Clinic in Vancouver, WA is seeking an entry-level IT Support Technician to join our on-site team at the Evergreen Administration Offices. You will troubleshoot hardware and software issues, deploy PCs, and coordinate with vendors to resolve warranty service items.

Ideal candidates have a high school diploma, at least one year of relevant experience, and familiarity with Windows imaging tools. A+ certification is strongly preferred; a valid driver's license is required.