IT Solutions Consultant — Flexible Work & Rich Benefits

360 Solutions; Vancouver (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible work environment

Company-funded lunches

Paid vacation

Platinum health benefits

Paid volunteer time

Client referral bonuses

Job summary

360 Solutions is seeking a Help Desk professional in Vancouver, WA, to provide Tier 1 and Tier 2 technical support for clients across various industries. Responsibilities include troubleshooting, client communication, and scheduled device maintenance.

The ideal candidate will possess a solid understanding of Windows systems and exceptional communication skills. A positive, team-oriented attitude and a commitment to improving client relations are essential.

The company offers a flexible work environment with significant perks and benefits, focused on employee satisfaction and work/life balance.

Qualifications

• Solid understanding of Windows systems.
• Outstanding ability to isolate a problem and develop solutions.
• Exceptional English communication skills, both written and spoken.
• Ability to travel within the Portland Metro Area.

Responsibilities

• Respond to client queries through various channels.
• Install and repair computer hardware and software.
• Perform scheduled device maintenance.
• Schedule and follow up on client appointments.

Skills

Windows systems

English communication skills

Problem isolation

Multitasking

Attention to detail

Job description

360 Solutions is seeking a Help Desk professional in Vancouver, WA, to provide Tier 1 and Tier 2 technical support for clients across various industries. Responsibilities include troubleshooting, client communication, and scheduled device maintenance.

The ideal candidate will possess a solid understanding of Windows systems and exceptional communication skills. A positive, team-oriented attitude and a commitment to improving client relations are essential.

The company offers a flexible work environment with significant perks and benefits, focused on employee satisfaction and work/life balance.