Onsite IT Support Technician - Healthcare (Entry Level)

MetroSys, Inc.; Burlington (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

MetroSys, Inc. is looking for an IT Support Technician I to deliver onsite IT support for healthcare environments in Burlington, WA. This role involves troubleshooting a variety of IT issues and supporting users across hospital and clinic locations.

Ideal candidates should hold a high school diploma, have technical training or vocational education, and possess good customer service skills. CompTIA A+ certification is preferred but not mandatory. The position will require travel between facilities.

Qualifications

• Technical training, vocational education, military training, or entry-level IT experience.
• Strong customer service and communication skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide onsite technical support for hospital and clinic personnel.
• Troubleshoot and resolve issues related to Windows systems and Microsoft Office.
• Document incidents and escalate complex issues.

Skills

Customer service

Technical troubleshooting

Windows 10 and 11

Microsoft Office

Basic networking

Education

High school diploma or equivalent

Technical training or vocational education

Tools

ServiceNow

Jira

Zendesk

Job description

MetroSys, Inc. is looking for an IT Support Technician I to deliver onsite IT support for healthcare environments in Burlington, WA. This role involves troubleshooting a variety of IT issues and supporting users across hospital and clinic locations.

Ideal candidates should hold a high school diploma, have technical training or vocational education, and possess good customer service skills. CompTIA A+ certification is preferred but not mandatory. The position will require travel between facilities.