Onsite IT Support Technician - Healthcare (Entry Level)

MetroSys, Inc.; Longview (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

MetroSys, Inc. is seeking an IT Support Technician I to provide onsite IT support in Longview, Washington. This role involves troubleshooting user issues with Windows systems, Microsoft Office, printers, and network connectivity in a dynamic healthcare setting.

The ideal candidate will have a high school diploma, relevant technical training, and strong customer service skills. Opportunities for growth for individuals starting their IT careers in a supportive environment.

Qualifications

• High school diploma or equivalent required.
• Technical training, military training, or IT experience welcomed.
• Strong customer service and communication abilities.

Responsibilities

• Provide onsite technical support for healthcare personnel.
• Troubleshoot issues related to Windows and Office applications.
• Document incidents and resolutions in the ticketing system.

Skills

Windows 10 and 11

Microsoft Office applications

Customer service skills

Basic networking concepts

Education

High school diploma or equivalent

Technical training or vocational education

Tools

Ticketing systems (ServiceNow, Jira, etc.)

Computer hardware and peripherals

Job description

MetroSys, Inc. is seeking an IT Support Technician I to provide onsite IT support in Longview, Washington. This role involves troubleshooting user issues with Windows systems, Microsoft Office, printers, and network connectivity in a dynamic healthcare setting.

The ideal candidate will have a high school diploma, relevant technical training, and strong customer service skills. Opportunities for growth for individuals starting their IT careers in a supportive environment.