IT Support Technician: Hardware & Network Pro

Cary Medical Center; Caribou (ME); Presencial; USD 34.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Dental insurance

Vision insurance

Retirement plan

Paid time off

Descripción de la vacante

Cary Medical Center is seeking an IT Specialist to provide technical support, install and maintain PC hardware and software, and troubleshoot network equipment. The role requires hands-on problem solving and strong interpersonal skills to interact with staff across departments.

The position is full-time, days schedule, on-site only, Non-Exempt, with a pay range of $25.00–$37.75 per hour. Starting pay depends on experience and market conditions.

Formación

• Minimum Associate in Science in Information Systems; bachelor’s in Information Systems preferred.
• Industry Certifications related to the position preferred.

Responsabilidades

• Install and configure hardware and software components to ensure usability.
• Troubleshoot hardware and software issues on-site or remotely.
• Walk end-users through problem-solving processes.
• Repair or replace damaged hardware.
• Assist in installation of network infrastructure equipment including cabling and backbone equipment.
• Perform tests and evaluations on new software and hardware.
• Provide user support and be the first point of contact for error reporting.
• Maintain positive relationships with departments and colleagues.
• Manage technical documentation.
• Identify and suggest improvements to procedures.
• Evaluate and resolve computer, system, and user problems; maintain hardware, software, and peripherals.
• Implement backup and recovery procedures.
• Support monitoring and troubleshooting of LAN/WAN performance and networking issues.
• Comply with local, state, and federal laws and regulations.
• Perform other related duties as assigned.

Conocimientos

PC hardware

Network troubleshooting

Remote support

Educación

Associate's degree in Information Systems

Bachelor's degree in Information Systems preferred

Descripción del empleo

Cary Medical Center is seeking an IT Specialist to provide technical support, install and maintain PC hardware and software, and troubleshoot network equipment. The role requires hands-on problem solving and strong interpersonal skills to interact with staff across departments.

The position is full-time, days schedule, on-site only, Non-Exempt, with a pay range of $25.00–$37.75 per hour. Starting pay depends on experience and market conditions.