IT Support Technician - Hands-On, Growth Focus

CARC; Carlsbad (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

CARC is seeking an IT Support Technician (Internal posting only) to support internal staff, manage IT inventory, and assist with deploying and securing company devices. This entry-level role is ideal for someone starting their IT career and eager to grow within CARC.

The position involves handling first-line technical issues, asset tracking, and user account management, with opportunities to learn server and security basics.

Qualifications

• Basic computer literacy required.
• Strong problem-solving skills and ability to communicate clearly.
• High school diploma or equivalent is required.

Responsibilities

• Provide first-line internal technical support for hardware, software, and workstation issues.
• Track hardware, peripherals, and software licenses; support asset tagging and audits.
• Create, modify, and deactivate user accounts per access-control policies.
• Unbox, configure, patch, and deploy laptops, desktops, and peripherals per CARC standards.
• Assist with software patching, maintenance windows, and keep data closets organized.

Skills

Basic computer literacy

Problem-solving

Clear communication

Education

High school diploma

Job description

CARC is seeking an IT Support Technician (Internal posting only) to support internal staff, manage IT inventory, and assist with deploying and securing company devices. This entry-level role is ideal for someone starting their IT career and eager to grow within CARC.

The position involves handling first-line technical issues, asset tracking, and user account management, with opportunities to learn server and security basics.