IT Support Technician — Fast-Paced Tech & Growth

powerdesigninc; Saint Petersburg (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Power Design is seeking an IT support technician to serve as the point of contact for incidents and service requests. You will deliver top-notch customer service and innovative solutions to employees across the company.

The role requires hands-on issue resolution, software upgrades, system configurations, network troubleshooting, and workstation setup in a fast-paced environment. A bachelor’s degree in CS or related field and 1–2 years of relevant experience are required.

Qualifications

• Bachelor's degree in computer science or related field.
• 1–2 years of relevant IT support experience.
• Strong Microsoft Office troubleshooting and configuration skills.

Responsibilities

• Identify, diagnose and resolve technical issues through hands-on support.
• Manage projects upgrading software, configuring systems and network troubleshooting.
• Assist departments with the setup of new workstations.
• Organize IT asset requests and security-related IT projects.

Skills

Technical troubleshooting

Customer service

Office software

Education

Bachelor's degree in computer science or related field

Tools

Microsoft Office

Job description

Power Design is seeking an IT support technician to serve as the point of contact for incidents and service requests. You will deliver top-notch customer service and innovative solutions to employees across the company.

The role requires hands-on issue resolution, software upgrades, system configurations, network troubleshooting, and workstation setup in a fast-paced environment. A bachelor’s degree in CS or related field and 1–2 years of relevant experience are required.