IT Support Tech: Fast-Paced Helpdesk & Solutions

Power Design Inc.; Town of Florida, Northern (NY, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Power Design Inc. is seeking an IT Support Technician in St. Petersburg, FL, to serve as the primary contact for IT incidents and service requests.

You will diagnose issues, train users, and deliver innovative solutions to Power Design employees. The role requires 1-2 years of relevant experience, a bachelor’s degree in a computer science related field, and strong Microsoft Office troubleshooting skills. The position promises a fast-paced environment with opportunities for growth and

Qualifications

• Bachelor’s degree in computer science or related field.
• Extremely organized individuals with 1-2 years relevant experience who are savvy in Microsoft Office troubleshooting and configuration.

Responsibilities

• Identify, diagnose and resolve technical issues through hands-on support and training.
• Manage multiple projects related to upgrading software, configuring systems and applications, and network troubleshooting in a high volume, fast-paced work environment.
• Assist other departments with the setup of new workstations.
• Organize asset requests, applications, security and other IT projects.

Skills

Customer service

Troubleshooting

Microsoft Office troubleshooting

Education

Bachelor’s degree in computer science or related field

Tools

Microsoft Office

Job description

Power Design Inc. is seeking an IT Support Technician in St. Petersburg, FL, to serve as the primary contact for IT incidents and service requests.

You will diagnose issues, train users, and deliver innovative solutions to Power Design employees. The role requires 1-2 years of relevant experience, a bachelor’s degree in a computer science related field, and strong Microsoft Office troubleshooting skills. The position promises a fast-paced environment with opportunities for growth and