IT Support Technician - DoD Secret Clearance (Junior)

LaunchTech, LLC; Colorado Springs (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with company match

Paid Time Off (PTO)

Mission-driven work

Job summary

LaunchTech, LLC is seeking an IT Support Specialist to join our crew supporting the Missile Defense Agency on the IRES contract. The role involves hands-on administration of hardware, software, networks, and end users, with occasional travel up to 10% and requirement of an active DoW Secret clearance.

You will provide in-person and phone support for end users, install hardware in offices, and contribute to large-scale projects.

Qualifications

• 2+ years of general full-time work experience (may be reduced with advanced education)
• 1+ years of directly related IT experience
• Active DoD 8570 IAT level II certification (e.g. Security+, CSCP)
• Must be able to lift and carry 25 lbs
• Must have an active DoW Secret Security Clearance

Responsibilities

• Conduct day-to-day administration of hardware, software, network and users.
• Provide in-person and phone support to end users (MDA) troubleshooting computers, printers, software, OS, and Office products.
• Install hardware at End User offices (Laptops, Desktops, Monitors, etc).
• Contribute to large-scale projects and events.

Skills

End-user support

Troubleshooting

Communication

IAT II certification

Job description

LaunchTech, LLC is seeking an IT Support Specialist to join our crew supporting the Missile Defense Agency on the IRES contract. The role involves hands-on administration of hardware, software, networks, and end users, with occasional travel up to 10% and requirement of an active DoW Secret clearance.

You will provide in-person and phone support for end users, install hardware in offices, and contribute to large-scale projects.