IT Support Technician

Abroad Work; Atlanta (GA); On-site; USD 14,000 - 19,000; Full time

Job summary

Abroad Work in Atlanta seeks an IT Support Technician to provide client technical assistance, troubleshoot hardware and software, and install and configure equipment. You will support desktops, laptops, printers, and servers while maintaining networks and documenting procedures.

The ideal candidate has a Bachelor's degree in IT or related field, solid Windows OS knowledge, and strong communication skills. A willingness to learn and work both independently and with a team is essential.

Qualifications

• Bachelor's degree in Information Technology or related field preferred.
• Proven experience as an IT Support Technician or similar role.
• Strong knowledge of Windows operating systems (Windows 10/8/7).
• Experience with troubleshooting hardware and software issues.

Responsibilities

• Respond to client inquiries and provide technical support via phone, email, or in person.
• Troubleshoot hardware and software issues and provide solutions.
• Install and configure new computer equipment including desktops, laptops, printers, and servers.
• Perform routine maintenance on computer systems and networks.
• Collaborate with other team members to resolve complex technical issues.
• Document all technical procedures for future reference.
• Stay up-to-date with the latest technology trends and advancements.

Skills

Problem solving

Communication

Teamwork

Independent work

Willingness to learn

Education

Bachelor's degree

Tools

Windows OS

DNS

Job description

We are a leading technology company in need of an IT Support Technician to join our team in Atlanta As an IT Support Technician you will be responsible for providing technical support to our clients and ensuring that their computer systems and networks are functioning properly Your main responsibilities will include troubleshooting hardware and software issues installing and configuring new equipment and assisting with network maintenance The ideal candidate will have strong problem-solving skills excellent communication abilities and a passion for technology This is a full-time position with a salary of $1500 per month

Responsibilities

• Respond to client inquiries and provide technical support via phone email or in person
• Troubleshoot hardware and software issues and provide solutions
• Install and configure new computer equipment including desktops laptops printers and servers
• Perform routine maintenance on computer systems and networks
• Collaborate with other team members to resolve complex technical issues
• Document all technical procedures for future reference
• Stay up-to-date with the latest technology trends and advancements

Requirements

• Bachelors degree in Information Technology or related field preferred
• Proven experience as an IT Support Technician or similar role
• Strong knowledge of Windows operating systems Windows 10 8 7
• Experience with troubleshooting hardware and software issues
• Familiarity with networking concepts TCPIP DNS DHCP
• Excellent communication skills written and verbal
• Ability to work independently as well as part of a team
• Willingness to learn new technologies as needed

Preferred

• Certifications such as CompTIA A+ Network+ or Microsoft Certified Professional MCP
• Experience working in a corporate environment
• Knowledge of Mac OS X operating system