Computer Support Specialist

EventMakers Entertainment; Atlanta (GA); On-site; USD 13,000 - 16,000; Full time

Job summary

EventMakers Entertainment in Atlanta is seeking a Computer Support Specialist to provide hardware and software troubleshooting, install and maintain systems, and train users.

The role requires 2+ years of experience, a Bachelor's degree (preferred), and familiarity with Windows/macOS, VMware/Hyper-V, and strong communication. This contract position offers competitive pay and visa sponsorship for qualified candidates.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Minimum of 2 years of experience in a similar role.
• Strong knowledge of Windows, macOS, and other operating systems.
• Excellent troubleshooting skills for both hardware and software issues.
• Familiarity with networking concepts (LAN/WAN).
• Experience with virtualization technologies (VMware, Hyper-V).
• Good communication skills both verbal and written.
• Ability to work independently as well as in a team environment.

Responsibilities

• Provide technical support to computer users by troubleshooting hardware and software issues.
• Install, configure, and maintain computer systems and networks.
• Diagnose hardware and software problems, recommend solutions, and perform repairs.
• Train users on how to use new hardware or software applications.
• Monitor system performance and identify potential issues.
• Keep track of inventory of hardware and software components.
• Collaborate with other IT professionals to resolve complex issues.
• Stay up-to-date with the latest technology trends and advancements.

Skills

Troubleshooting

Communication

Independent work

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

Hyper-V

Job description

Computer Support Specialists vacancy in Atlanta USA

Computer Support Specialist

A computer support specialist is a technical professional who provides assistance and support to computer users in an organization. This individual is responsible for maintaining, troubleshooting, and repairing computer systems and software, as well as providing technical guidance and training to users.

The ideal candidate for this role should have experience with various operating systems and software applications, as well as excellent communication and problem-solving skills. They must also be able to work independently and in a team environment.

Key Responsibilities

• Provide technical support to computer users by troubleshooting hardware and software issues
• Install, configure, and maintain computer systems and networks
• Diagnose hardware and software problems, recommend solutions, and perform repairs
• Train users on how to use new hardware or software applications
• Monitor system performance and identify potential issues
• Keep track of inventory of hardware and software components
• Collaborate with other IT professionals to resolve complex issues
• Stay up-to-date with the latest technology trends and advancements

Requirements

• Bachelor's degree in Computer Science or related field preferred
• Minimum of 2 years of experience in a similar role
• Strong knowledge of various operating systems (Windows, macOS, etc.)
• Excellent troubleshooting skills for both hardware and software issues
• Familiarity with networking concepts (LAN/WAN)
• Experience with virtualization technologies (VMware, Hyper-V)
• Good communication skills both verbal and written
• Ability to work independently as well as in a team environment

This is a contract position based in Atlanta. We offer a competitive salary of 1300$ per month. We also provide free visa sponsorship and travel ticket for qualified candidates.