IT Support Tech — Help Desk & On-Call

Lexington Health, Inc.; Columbia (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Day-one medical, dental and life

FSAs

403(b) match

Employer-paid life insurance

Supplemental life insurance

Adoption assistance

Disability coverage

Student loan forgiveness

Job summary

Lexington Health, Inc. seeks an Information Services Assistant to support the department, set up new workspaces, and assist with office configurations. The role involves direct customer service to staff, equipment setup, and documentation of requests.

Responsibilities include diagnosing and repairing PCs, printers, and network devices, while collaborating with the Network Administrator group to maintain service levels. On-call rotation after hours is required.

Qualifications

• High School Diploma or Equivalent required.
• No minimum years of experience required.

Responsibilities

• Diagnose and repair personal computers, wireless carts, printers, peripherals, operating systems, and software.
• Setup/Install/Test personal computers, wireless carts, time clocks, printers, modems and other peripherals.
• Support LAN/WAN with Network Administrator group and assist with outages.
• Maintain inventory of parts for PCs, printers, mobile carts, etc.
• Participate in after-hours on-call rotation and respond to issues via pager.

Education

High School Diploma or Equivalent

Job description

Lexington Health, Inc. seeks an Information Services Assistant to support the department, set up new workspaces, and assist with office configurations. The role involves direct customer service to staff, equipment setup, and documentation of requests.

Responsibilities include diagnosing and repairing PCs, printers, and network devices, while collaborating with the Network Administrator group to maintain service levels. On-call rotation after hours is required.