IT Support Tech — Grow with Great Benefits & Perks

Mister Car Wash, Inc.; Arizona; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, vision, dental

PTO

401k

On-site gym

Bike share

Game room and lounge

Free Unlimited Wash Club Membership

Job summary

Mister Car Wash is seeking an IT Support Tech to provide comprehensive technical support across the organization. You will assist onsite and remote users, resolve hardware, software, and network issues, and contribute to system deployment and documentation to empower end users and junior technicians.

Ideal candidates have a minimum of 2 years in IT support, familiarity with Microsoft Office and service desk platforms, and a willingness to travel up to 25%.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum 2 years in IT support or related tech role.
• Familiarity with Microsoft Office and service desk platforms.

Responsibilities

• Provide Tier 1–2 IT support for internal users across sites.
• Diagnose and resolve hardware, software, and network issues.
• Document procedures and maintain ticket records.

Skills

Customer service

Communication

Time management

Education

High school diploma or GED

Associate’s degree in IT or related field (preferred)

Tools

Microsoft Office Suite

Service desk platforms

LAN/WAN knowledge

Job description

Mister Car Wash is seeking an IT Support Tech to provide comprehensive technical support across the organization. You will assist onsite and remote users, resolve hardware, software, and network issues, and contribute to system deployment and documentation to empower end users and junior technicians.

Ideal candidates have a minimum of 2 years in IT support, familiarity with Microsoft Office and service desk platforms, and a willingness to travel up to 25%.