IT Support Specialist (Tier 1-2) - Finance & Enterprise

Confederated Tribes of Warm Springs; Warm Springs (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Flex spending

Supplemental insurance

401(k) with match

PTO & holidays

Job summary

The Confederated Tribes of Warm Springs are seeking a Tier 1/2 Technical Support Specialist for the Finance Division and enterprise tribal departments. You will provide end-user technical assistance, maintain core hardware and software infrastructure, troubleshoot network connectivity, and develop modern IT solutions.

Responsibilities include resolving issues promptly, documenting workflows, and collaborating with IT peers to ensure reliable operations across tribal programs.

Qualifications

• Associate degree in Computer Science/IT or related field is required.
• CompTIA A+ or related certification is required or preferred.

Responsibilities

• Provide Tier 1/2 technical support for end users in Finance Division and enterprise tribal departments.
• Maintain core hardware and software infrastructure.
• Troubleshoot network connectivity issues.
• Develop modern IT solutions for the organization.

Education

Associate degree in Computer Science/IT or related field

CompTIA A+ certification

Tools

End-user support

Job description

The Confederated Tribes of Warm Springs are seeking a Tier 1/2 Technical Support Specialist for the Finance Division and enterprise tribal departments. You will provide end-user technical assistance, maintain core hardware and software infrastructure, troubleshoot network connectivity, and develop modern IT solutions.

Responsibilities include resolving issues promptly, documenting workflows, and collaborating with IT peers to ensure reliable operations across tribal programs.