On-Site IT Support Specialist – Fresno

CIO Solutions; Fresno (CA); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO/sick time

Health insurance

Dental and vision reimbursement

FSA

401k retirement account

Disability and life insurance

Descrizione del lavoro

CIO Solutions seeks a Support Specialist to manage technical tasks for clients in a collaborative, office-based environment in Fresno, CA. You will deliver excellent customer service, troubleshoot hardware and software issues, and help optimize client systems while coordinating with teammates.

The role requires in-person attendance at the Fresno office and offers benefits including health, dental, vision, and a 401k plan, along with PTO and life insurance.

Competenze

• Minimum 3 years experience in hardware/software troubleshooting and support.

Mansioni

• Communicate effectively with customers and co-workers.
• Resolve computer and network problems.
• Perform hardware maintenance and upgrades.
• Test new equipment configuration.
• Optimize system performance.
• Document problem outcomes.

Conoscenze

Troubleshooting

Customer service

Windows support

Communication

Team player

On-call support

Formazione

College degree in technology

Professional certification

Strumenti

Remote monitoring tools

Ticketing systems

Backup devices

Networking hardware

Power supplies

Descrizione del lavoro

CIO Solutions seeks a Support Specialist to manage technical tasks for clients in a collaborative, office-based environment in Fresno, CA. You will deliver excellent customer service, troubleshoot hardware and software issues, and help optimize client systems while coordinating with teammates.

The role requires in-person attendance at the Fresno office and offers benefits including health, dental, vision, and a 401k plan, along with PTO and life insurance.