IT Support Specialist — On-the-Road Tech & End-User Help

Paycom; Ardmore (OK); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Paid time off

Job summary

Lighthouse Behavioral Wellness Centers in Ardmore, OK seeks an IT Support Specialist to ensure smooth operations for staff. You will provide front-line technical help, configure computers, printers, and peripherals, manage user accounts, and assist with onboarding and offboarding.

The ideal candidate has a high school diploma or GED, 6–12 months of IT support experience, and solid knowledge of Windows, Office 365, AD/Intune, and ticketing systems.

Qualifications

• High school diploma or GED.
• 6–12 months of IT support experience.
• Solid knowledge of Windows, Office 365, and ticketing systems.
• Knowledge of AD/Intune.

Responsibilities

• Provide first-level technical support for end users.
• Assist with setup, configuration, and maintenance of computers, printers, and peripheral devices.
• Manage user accounts, passwords, and permissions.
• Support onboarding/offboarding processes.
• Update IT documentation and knowledge base.
• Collaborate with IT team to improve processes.
• Follow security protocols to protect company data.

Skills

Hardware & Software

Network Troubleshooting

Windows & Office 365

Ticketing Systems

AD/Intune

Communication Skills

Problem Solving

Education

High school diploma or GED

Tools

Azure

Intune

Office 365

Ticketing Software

Job description

Lighthouse Behavioral Wellness Centers in Ardmore, OK seeks an IT Support Specialist to ensure smooth operations for staff. You will provide front-line technical help, configure computers, printers, and peripherals, manage user accounts, and assist with onboarding and offboarding.

The ideal candidate has a high school diploma or GED, 6–12 months of IT support experience, and solid knowledge of Windows, Office 365, AD/Intune, and ticketing systems.