IT Support Specialist (Hybrid/On-Site Tech Expert)

Vertex Catalyst LLC; New Orleans (LA); On-site; USD 74,000 - 102,000; Full time

Job summary

Vertex Catalyst LLC in New Orleans, LA is seeking an IT Support Specialist to join a full-time team delivering reliable tech support to employees and ensuring smooth IT operations. You will troubleshoot hardware, software, and network issues, assist with system maintenance, and collaborate with the IT team to resolve incidents promptly.

Candidates should have strong IT support background, be proficient with Microsoft Office, and comfortable discussing experience and qualifications during

Qualifications

• Minimum IT support experience in a corporate environment.
• Familiarity with hardware, software, and network troubleshooting.
• Ability to discuss experience and align with job requirements.

Responsibilities

• Provide technical assistance to employees and ensure smooth IT operations.
• Troubleshoot hardware, software, and network issues.
• Assist with system maintenance and data analysis/reporting.
• Communicate with clients and document issues.

Skills

IT support

Troubleshooting

Network systems

Office software

Tools

Microsoft Office

Job description

Vertex Catalyst LLC in New Orleans, LA is seeking an IT Support Specialist to join a full-time team delivering reliable tech support to employees and ensuring smooth IT operations. You will troubleshoot hardware, software, and network issues, assist with system maintenance, and collaborate with the IT team to resolve incidents promptly.

Candidates should have strong IT support background, be proficient with Microsoft Office, and comfortable discussing experience and qualifications during