IT Support Specialist: Helpdesk, Networking & Maintenance

Kasa Companies, Inc.; Salina (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

Kasa Companies, Inc. in Salina, KS seeks an IT Support Specialist to keep our technology running smoothly and to assist staff with daily tech tasks. The role emphasizes proactive problem solving, hardware and software support, and strong communication within a collaborative team.

Ideal candidates will handle helpdesk duties, device setup, network configuration, and routine maintenance while safeguarding data security and compliance across the organization.

Qualifications

• Proven IT support experience required.
• Strong hardware, software and network troubleshooting skills.
• Bachelor's degree in information technology, computer science or related field preferred.

Responsibilities

• Provide helpdesk support via phone, remote access or site visits.
• Set up and support computers, printers, scanners, phones and other endpoint equipment.
• Set up and support network equipment, wireless, video conferencing and telecommunication gear.
• Respond to IT issues including hardware maintenance and software troubleshooting.
• Maintain records/logs of repairs and maintenance schedules.
• Coordinate daily IT activities with staff and vendors to meet IT goals.

Skills

IT support

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Data security

Communication

Time management

Teamwork

Education

Bachelor's degree in IT / CS

Tools

Windows Server

Virtualization

Remote access tools

Job description

Kasa Companies, Inc. in Salina, KS seeks an IT Support Specialist to keep our technology running smoothly and to assist staff with daily tech tasks. The role emphasizes proactive problem solving, hardware and software support, and strong communication within a collaborative team.

Ideal candidates will handle helpdesk duties, device setup, network configuration, and routine maintenance while safeguarding data security and compliance across the organization.