Healthcare IT Support Engineer

Kids for the Future; Clarksdale (MS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company-paid life and AD&D insurance

Long-term disability insurance

Retirement plan options

Generous PTO

Job summary

Northwest Mississippi Regional Medical Center (NWMRMC) is seeking an IT Specialist to support hospital and clinic technology. You will troubleshoot hardware, software, networks, and communications while maintaining system performance and data backups.

The role focuses on HIPAA-compliant IT support, security updates, and collaboration with clinicians and vendors. A healthcare setting and patient data sensitivity are central to daily duties.

Qualifications

• Associate degree required in IT/CS or related field.
• 2–4 years IT support experience, preferably in healthcare.
• Knowledge of Windows Server, Microsoft 365, LAN/WAN networking and security practices.
• Experience supporting EHR/clinical systems (MEDHOST, Athena, Cerner, Epic) preferred.

Responsibilities

• Provide daily IT support for hospital staff incl. hardware, software, network, and printer issues.
• Install, configure, and maintain desktops, laptops, servers, and mobile devices.
• Monitor system performance, connectivity, and data backups.

Skills

Windows Server

Microsoft 365

LAN/WAN networking

System security practices

Education

Associate degree in IT/CS or related field

Tools

MEDHOST

Athena

Cerner

Epic

Job description

Northwest Mississippi Regional Medical Center (NWMRMC) is seeking an IT Specialist to support hospital and clinic technology. You will troubleshoot hardware, software, networks, and communications while maintaining system performance and data backups.

The role focuses on HIPAA-compliant IT support, security updates, and collaboration with clinicians and vendors. A healthcare setting and patient data sensitivity are central to daily duties.