Senior IT Support Engineer - Healthcare & Dental Tech Lead
The Solutions Team Inc
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Benefits offered by this job
Job summary
The Solutions Team Inc. in Flowood, MS, seeks an IT Support Engineer III to tackle advanced troubleshooting and complex escalations across client environments, with a strong emphasis on healthcare and dental IT systems.
You will lead infrastructure, cloud, and security projects while mentoring peers and documenting configurations. The role requires 5+ years in IT support, deep Windows Server and Microsoft 365 experience, and strong collaboration and communication skills to deliver superior
Qualifications
- 5+ years of IT support experience.
- Advanced expertise in Windows Server, Microsoft 365, and networking.
- Strong project execution and communication skills.
Responsibilities
- Handle advanced escalations from lower-level engineers.
- Diagnose and resolve complex server, networking, and infrastructure issues.
- Support healthcare and dental software applications and imaging systems.
- Lead and execute infrastructure, cloud, and security projects.
- Act as a senior technical advisor to clients.
- Maintain detailed technical documentation and system diagrams.
Skills
Job description
The Solutions Team Inc. in Flowood, MS, seeks an IT Support Engineer III to tackle advanced troubleshooting and complex escalations across client environments, with a strong emphasis on healthcare and dental IT systems.
You will lead infrastructure, cloud, and security projects while mentoring peers and documenting configurations. The role requires 5+ years in IT support, deep Windows Server and Microsoft 365 experience, and strong collaboration and communication skills to deliver superior
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