IT Deployment & End-User Support Specialist

Connection; Missouri; On-site; USD 55,000 - 75,000; Full time

Job summary

A technology solutions provider is seeking an IT Support Specialist II to manage hardware deployment and support end users across multiple operating companies globally. Key responsibilities include tracking PC inventory, resolving Help Desk tickets, and assisting with user account management in both local and cloud-based environments. Candidates should have an associate degree and relevant experience in networking and Help Desk support. The position is based in Missouri and requires effective communication and organizational skills.

Qualifications

• 2-5 years of networking experience or equivalent.
• 1-2 years of Help Desk experience required.
• Ability to communicate technical concepts to non-technical users.

Responsibilities

• Track and maintain global PC hardware inventory.
• Monitor and resolve assigned Help Desk tickets.
• Manage user accounts across local and cloud systems.

Skills

Communication skills

Organizational skills

Time-management

Technical troubleshooting

Education

Associate degree in a related field

Tools

Microsoft Intune

Azure Active Directory

Mobile Device Management

Job description

A technology solutions provider is seeking an IT Support Specialist II to manage hardware deployment and support end users across multiple operating companies globally. Key responsibilities include tracking PC inventory, resolving Help Desk tickets, and assisting with user account management in both local and cloud-based environments. Candidates should have an associate degree and relevant experience in networking and Help Desk support. The position is based in Missouri and requires effective communication and organizational skills.