IT Support Specialist — Growth & Professional Development

Atlas Ridge Solutions; Kansas City (MO); Presencial; USD 40 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance (medical)

Retirement plans

Professional development opportunities

Resumo da oferta

Atlas Ridge Solutions in Kansas City, MO seeks an IT Support Specialist to assist employees, troubleshoot issues, and maintain IT systems for smooth operations.

You will install, update, and monitor servers and workstations, support security and network devices, and contribute to documentation and user manuals. This role offers a full-time, on-site position with comprehensive benefits and professional development opportunities.

Qualificações

• Bachelor's degree in IT or related field.
• 2+ years of IT support experience.
• Proficiency in Windows and macOS; knowledge of networking basics.

Responsabilidades

• Provide technical support to employees, including troubleshooting hardware and software issues.
• Maintain and update IT systems, including servers, workstations, and network devices.
• Install, configure, and maintain software applications and systems.
• Monitor system performance and ensure network security.
• Assist in the implementation of new IT systems and technologies.
• Document IT processes and create user manuals for internal use.

Conhecimentos

Windows

macOS

Networking basics

Cloud services

Cybersecurity knowledge

ITIL frameworks

Problem-solving

Communication skills

Linux

Documentation

Formação académica

Bachelor's degree in IT/related field

Descrição da oferta de emprego

Atlas Ridge Solutions in Kansas City, MO seeks an IT Support Specialist to assist employees, troubleshoot issues, and maintain IT systems for smooth operations.

You will install, update, and monitor servers and workstations, support security and network devices, and contribute to documentation and user manuals. This role offers a full-time, on-site position with comprehensive benefits and professional development opportunities.