IT Support Specialist (Fully Remote)

6sense; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Disability insurance

401K matching

Stock options

Paid parental leave

Generous PTO

Holidays

Quarterly self-care days

Job summary

6sense is seeking an IT support specialist to help a global team stay productive with modern workplace tech, identity systems, and AI platforms.

You will provide Tier 1–2 support, manage Okta/Entra ID and M365, deploy endpoints with Intune and CrowdStrike, and contribute to automation to improve IT operations. This role offers growth in a people-first environment that values teamwork and curiosity.

Qualifications

• 3+ years of IT support experience with macOS and Windows.
• Hands-on experience with M365, Slack, Zoom, and identity tools.
• Scripting skills in PowerShell, Bash, or Python and interest in AI technologies.

Responsibilities

• Provide Tier 1 and Tier 2 support via tickets, chat, email, and remote sessions.
• Administer Okta, Entra ID, SSO, MFA, and manage SaaS platforms.
• Deploy endpoints with Intune, Iru, and CrowdStrike while maintaining asset inventory.

Skills

Mac & Windows

M365

Identity tools

PowerShell

Bash

Python

AI technologies interest

Tools

Okta

Entra ID

SSO

MFA

Intune

CrowdStrike

Job description

• Combine end user support with modern workplace technologies, identity systems, and AI platforms.
• Support a global workforce while improving IT operations through automation.

What You'll Do:

• Provide Tier 1 and Tier 2 support via tickets, chat, email, and remote sessions.
• Administer Okta, Entra ID, SSO, MFA, and manage SaaS platforms.
• Deploy endpoints with Intune, Iru, and CrowdStrike while maintaining asset inventory.

What We're Looking For:

• 3+ years of IT support experience with macOS and Windows.
• Hands-on experience with M365, Slack, Zoom, and identity tools.
• Scripting skills in PowerShell, Bash, or Python and interest in AI technologies.
• Health coverage, life, disability, 401K matching, and stock options.
• Paid parental leave, generous PTO, holidays, and quarterly self-care days.

6sense

6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.