IT Support Specialist — Executive & Enterprise Endpoints

Yoh, A Day & Zimmermann Company; San Mateo (CA); Hybrid; USD 41,328 - 52,348; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision Benefits

Health Savings Account

Life & Disability Insurance

401K Retirement Plan

Certification and training opportunities

Job summary

A leading staffing firm is seeking an experienced IT Support Specialist to provide technical support across their organization in San Mateo. The role requires 3+ years in desktop support, strong problem-solving skills, and proficiency with Windows and macOS. Additional benefits include medical, dental, and vision coverage for eligible employees, alongside opportunities for certification and training.

Qualifications

• 3+ years of experience in on-site desktop support and end-user customer service.
• 1+ year of experience providing direct support to executive-level staff.

Responsibilities

• Provide hands-on technical support for hardware, software, and service-related incidents.
• Resolve high-priority issues in engineering and executive environments.

Skills

Windows 11 proficiency

macOS support

Strong problem-solving skills

Excellent communication skills

Knowledge of MDM solutions

Experience with Active Directory

Education

Associate degree in Information Technology

Bachelor’s degree in Computer Science

Job description

A leading staffing firm is seeking an experienced IT Support Specialist to provide technical support across their organization in San Mateo. The role requires 3+ years in desktop support, strong problem-solving skills, and proficiency with Windows and macOS. Additional benefits include medical, dental, and vision coverage for eligible employees, alongside opportunities for certification and training.