IT Support Specialist — Endpoint & Onboarding Pro

Greenstone Meats; Compton (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k) company contribution

Health insurance (medical, dental, and

Life Insurance (basic)

Short/Long Term Disability

Job summary

Greenstone Meats seeks a client-focused IT Support Specialist to boost productivity and secure technology adoption across the company. You will be the first point of contact for technical issues, handling day-to-day resolutions, onboarding readiness, and endpoint support.

You will configure laptops and devices, manage onboarding/offboarding in Active Directory and Microsoft Entra ID, and maintain accurate IT documentation.

Qualifications

• Degree in Computer Science or a related discipline with 1–3 years of IT Help Desk/Technical Support experience.
• Strong familiarity with Windows endpoints, Android devices, and on-premises and cloud environments.
• Experience with cloud productivity platforms including Microsoft 365 and Dynamics 365.
• Solid networking knowledge: TCP/IP, DNS, DHCP, VPNs, Wi‑Fi troubleshooting.
• Excellent communication skills for explaining technical issues to non-technical colleagues.
• Familiarity with endpoint management and MDM tools, including Intune.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a plus.

Responsibilities

• Provide responsive technical support via chat, email, and in-person channels for office and remote employees.
• Configure, deploy, and maintain laptops, monitors, peripherals, mobile devices, and software licenses.
• Manage onboarding/offboarding by provisioning and deactivating accounts in AD, Entra ID, and Microsoft 365.
• Diagnose and resolve network, VPN, printer, endpoint, and OS/software issues.
• Maintain internal knowledge bases, guides, and FAQs for self-service support.
• Maintain inventory records for hardware, software, and devices for lifecycle management.

Skills

Windows endpoints

Android devices

VPN & Wi-Fi troubleshooting

Networking concepts

Effective communication

Intune management

Onboarding/offboarding

Education

Bachelor's degree in Computer Science

Tools

Active Directory

Microsoft Entra ID

Microsoft 365

Dynamics 365

Microsoft Intune

Job description

Greenstone Meats seeks a client-focused IT Support Specialist to boost productivity and secure technology adoption across the company. You will be the first point of contact for technical issues, handling day-to-day resolutions, onboarding readiness, and endpoint support.

You will configure laptops and devices, manage onboarding/offboarding in Active Directory and Microsoft Entra ID, and maintain accurate IT documentation.