IT Support Specialist: Desktop & Network Troubleshooter

Pine Atlas; Atlanta (GA); On-site; USD 68,000 - 90,000; Full time

Job summary

Pine Atlas, a leading technology firm in Atlanta, GA, is seeking a full-time IT Support Specialist. You will troubleshoot hardware and software issues, set up new systems, and provide training to end-users while supporting network management and security.

A bachelor's degree in IT or related field and 2-3 years of IT support experience are required. Proficiency in Windows and macOS, networking protocols, and CRM/Excel/SQL tools is essential.

Qualifications

• Bachelor's degree in IT or related field.
• Experience in data analysis or similar role.
• Strong communication skills and proficiency with listed tools.

Responsibilities

• Troubleshoot hardware and software issues.
• Set up and configure new systems.
• Provide training to end-users.
• Assist in network management and security.

Skills

Troubleshooting

Data analysis

End-user training

System configuration

Network security

Communication skills

Education

Bachelor's degree in IT or related field

Tools

Excel

SQL

CRM software

Job description

Pine Atlas, a leading technology firm in Atlanta, GA, is seeking a full-time IT Support Specialist. You will troubleshoot hardware and software issues, set up new systems, and provide training to end-users while supporting network management and security.

A bachelor's degree in IT or related field and 2-3 years of IT support experience are required. Proficiency in Windows and macOS, networking protocols, and CRM/Excel/SQL tools is essential.