IT Support Specialist

Pine Atlas; Atlanta (GA); On-site; USD 68,000 - 90,000; Full time

Job summary

Pine Atlas, a leading technology firm in Atlanta, GA, is seeking a full-time IT Support Specialist. You will troubleshoot hardware and software issues, set up new systems, and provide training to end-users while supporting network management and security.

A bachelor's degree in IT or related field and 2-3 years of IT support experience are required. Proficiency in Windows and macOS, networking protocols, and CRM/Excel/SQL tools is essential.

Qualifications

• Bachelor's degree in IT or related field.
• Experience in data analysis or similar role.
• Strong communication skills and proficiency with listed tools.

Responsibilities

• Troubleshoot hardware and software issues.
• Set up and configure new systems.
• Provide training to end-users.
• Assist in network management and security.

Skills

Troubleshooting

Data analysis

End-user training

System configuration

Network security

Communication skills

Education

Bachelor's degree in IT or related field

Tools

Excel

SQL

CRM software

Job description

Pine Atlas, a leading technology firm in Atlanta, GA, is seeking a full-time IT Support Specialist. This role involves providing technical assistance and support to employees and clients, with a focus on troubleshooting and system configuration.

Daily tasks include resolving hardware and software issues, setting up new systems, and offering training to end-users. You will also manage network operations and security to ensure smooth IT infrastructure performance.

You will collaborate with the IT team in Atlanta, GA, in a dynamic and innovative environment. Our office features cutting-edge technology, and we promote continuous learning and improvement.

The annual compensation for this role ranges from $68,000 to $90,007, with benefits not specified. This position involves a variety of tasks, including data analysis, report generation, and client communication. Employees will use tools such as Excel, SQL, and CRM software to perform their duties effectively. The workplace is typically an office environment, requiring employees to be present and available during standard business hours. Candidates should have a bachelor's degree in a related field, along with relevant experience in data analysis or a similar role. Strong communication skills and proficiency in the specified tools are essential requirements for this position.

Candidates should hold a bachelor's degree in IT or a related field, with 2-3 years of IT support experience. Proficiency in Windows and macOS, along with knowledge of networking protocols and security measures, is required.

• Troubleshoot hardware and software issues
• Set up and configure new systems
• Provide training to end-users
• Assist in network management and security
• Bachelor's degree in IT or related field
• 2-3 years of experience in IT support
• Proficiency in Windows and macOS operating systems
• Experience with networking protocols and security measures