IT Support Specialist - Cybersecurity (Secret)

Unity Technologies Corporation; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

UnityTec in Richmond, VA seeks an IT Support Specialist to deliver comprehensive IT customer support by deploying, troubleshooting, and maintaining enterprise hardware and software while ensuring cybersecurity policy compliance. Responsibilities include incident management, training end users, systems administration, and specialized enterprise app support (eProcurement for DLA).

US citizenship and current Secret clearance are required.

Qualifications

• DoD approved 8570 Baseline Certification: IAT II or IAT III.
• Minimum six years in Information Processing with three years specialized in hardware/software solutions; two years in installing, diagnosing problems, and training customers.

Responsibilities

• Provide IT support, troubleshoot hardware and software issues.
• Install, configure, and maintain IT assets.
• Deliver end-user training to reduce support volumes.
• Support enterprise applications such as DLA eProcurement.
• Maintain incident tracking and disaster recovery procedures to ensure data integrity.

Education

DoD 8570 Baseline Certification: IAT II or IAT III

Job description

UnityTec in Richmond, VA seeks an IT Support Specialist to deliver comprehensive IT customer support by deploying, troubleshooting, and maintaining enterprise hardware and software while ensuring cybersecurity policy compliance. Responsibilities include incident management, training end users, systems administration, and specialized enterprise app support (eProcurement for DLA).

US citizenship and current Secret clearance are required.