IT Support Specialist - Cybersecurity & Enterprise Apps

Unity Technologies Corporation; Columbus (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

UnityTec in Columbus, OH seeks an IT Support Specialist to deliver comprehensive IT customer support, deploy and maintain enterprise hardware and software, and ensure adherence to cybersecurity policies. The role involves analyzing user requirements, shaping training, and supporting enterprise applications such as DLA eProcurement systems.

You will engage in incident management, system administration, and security operations while coordinating with end-users and stakeholders to improve IT

Qualifications

• DoD 8570 Baseline Certification: IAT II or IAT III.
• Total 6+ years in IT, with 3+ years in information processing and 2+ years on hardware/software training.
• Compute environment: Server Admin M and Domain Admin Z (Cloud or Microsoft OS per DLA CE).

Responsibilities

• Provide IT help desk support and incident management.
• Perform installation, configuration and maintenance of IT assets.
• Develop user training and enable end-user proficiency.
• Support enterprise applications including DLA eProcurement systems.

Skills

DoD 8570 IAT II/III

6+ years IT experience

Specialized IT processing

Customer training & support

Tools

Server Admin M

Domain Admin Z

Microsoft OS

Job description

UnityTec in Columbus, OH seeks an IT Support Specialist to deliver comprehensive IT customer support, deploy and maintain enterprise hardware and software, and ensure adherence to cybersecurity policies. The role involves analyzing user requirements, shaping training, and supporting enterprise applications such as DLA eProcurement systems.

You will engage in incident management, system administration, and security operations while coordinating with end-users and stakeholders to improve IT