Customer Support Specialist - Secret Security Clearance

Amentum; Norfolk (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company seeking motivated professionals for diverse technical and operational roles. In this dynamic environment, you'll provide hands-on support, troubleshoot systems, and enhance operational efficiency. Collaborate with cross-functional teams to achieve project goals while ensuring compliance with industry standards. If you're ready to tackle complex challenges and drive continuous improvements, this opportunity is perfect for you. Bring your expertise and become a vital part of a team committed to excellence and innovation.

Qualifications

• 4+ years of relevant experience in technical or operational roles.
• Must possess an active secret US government clearance.

Responsibilities

• Provide technical support and maintenance of equipment and systems.
• Coordinate supply chain activities and manage inventory.

Skills

Verbal Communication

Written Communication

Problem Solving

Analytical Skills

Tools

Industry-specific software

Job description

We are seeking highly motivated professionals to join our team in various technical and operational roles. Candidates should possess relevant experience in their field and a strong ability to collaborate in dynamic work environments.

Job Responsibilities:

• Provide hands-on technical support, troubleshooting, and maintenance of equipment and systems
• Develop and manage system requirements, integration, and testing to ensure operational efficiency
• Coordinate supply chain activities, inventory management, and transportation to support operations
• Evaluate, improve, and implement IT or operational systems to enhance efficiency and performance
• Collaborate with cross-functional teams to achieve project goals
• Ensure compliance with industry standards, safety protocols, and company policies
• Prepare reports, documentation, and presentations as needed
• Support continuous process improvements and problem-solving initiatives

Minimum Requirements:

• 4 years of relevant industry experience
• Proficiency in industry-specific software, tools, or technologies
• Strong verbal and written communication abilities
• Ability to analyze complex issues and develop effective solutions
• Must have an active secret US government clearance. Note: US citizenship is required to maintain a secret clearance.